Contact Us
Get in Touch
We're here to help! Whether you have questions about our bikes, need help with sizing, want to track your order, or need support with a return, we're just a message or phone call away.
Contact Information
Email: aaronqtb1zobrien@gmail.com
Phone: +1 (928) 913-0703
Business Hours: Monday - Friday, 9 AM - 5 PM EST
We typically respond to emails within 24 hours during business days.
Mailing Address
Honerme
4026 Grantley Rd
Toledo, Ohio 43613
United States
How Can We Help?
Ordering Questions
- Need help choosing the right bike size?
- Questions about product features?
- Bulk or corporate orders?
Shipping & Tracking
- Track your order status
- Shipping timeframes
- Delivery concerns
Returns & Exchanges
- Initiate a return
- Exchange for different size or color
- Report damaged or defective items
General Support
- Bike assembly assistance
- Product care and maintenance
- Warranty information
Quick Answers
How long does shipping take?
Standard shipping takes 3-6 business days. All orders ship free!
What's your return policy?
30-day returns with free return shipping and no restocking fees.
Do bikes come assembled?
Bikes arrive partially assembled. Simple assembly takes 10-15 minutes with included instructions.
Do you ship internationally?
Currently we ship to all 50 U.S. states only.
We're Here to Help
Your satisfaction is our priority. Don't hesitate to reach out with any questions, concerns, or feedback. We're committed to making your experience with Honerme exceptional.
Contact us today:
aaronqtb1zobrien@gmail.com
+1 (928) 913-0703